This Privacy Notice for Protexo Inc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at feedback@protexo.ai.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting feedback@protexo.ai, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or contact us.
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and security code. All payment data is handled and stored by Google. You can review their privacy policy here: View Privacy Policy.
Application Data. If you use our application(s), we may collect information based on permissions you grant.
Mobile Device Access. We may request access to features of your mobile device. You can modify permissions anytime in your device settings.
This information is used to maintain security, improve performance, troubleshoot issues, and support internal analytics.
All personal information you provide must be accurate and up to date. Please notify us of any changes.
In Short: Some information is collected automatically when you use our Services.
We automatically collect certain information when you visit or use our Services. This may include device and usage data such as IP address, browser type, operating system, language preferences, referring URLs, and general usage behavior.
This information helps us maintain security, improve performance, and analyze usage trends.
Log and Usage Data. This includes diagnostic and performance information such as IP address, device details, browser type, usage activity, timestamps, pages viewed, and system events.
Device Data. We collect information about the device you use, such as device ID, hardware model, operating system, browser type, and network information.
Location Data. We may collect location information based on your device settings, including GPS data or IP-based location. You can disable location access in your device settings, but some features may not work properly.
In Short: We process your information to provide, improve, and secure our Services.
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. We may also process your information for other purposes with your explicit consent.
We process your personal information for the following purposes:
In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on to process your personal information.
We may rely on the following legal bases:
We may process your information with your express or implied consent. You can withdraw your consent at any time. Learn more about withdrawing your consent.
In some cases, we may process your information without consent, including:
We may also share de-identified information for research or statistical purposes under strict confidentiality and ethical guidelines.
In Short: We may share information in specific situations and with selected third parties.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf.
We have contracts in place with these third parties to safeguard your personal information. They are not allowed to use your data for any purpose other than what we instruct, and they must protect and retain it only for the agreed duration.
In Short: We may use cookies and similar tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. These technologies help maintain security, prevent crashes, fix bugs, save preferences, and support basic functionality.
We may also allow third parties and service providers to use tracking technologies for analytics and advertising. This includes managing advertisements, tailoring ads to your interests, and sending reminders based on your activity.
Where applicable under US state laws, you may opt out of such tracking technologies by submitting a request as described in Do United States Residents Have Specific Privacy Rights?.
More details about how we use cookies and how you can manage them are available in our Cookie Notice.
We may share your information with Google Analytics to track and analyze usage of our Services.
To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
For more information about how Google handles your data, visit: Google Privacy & Terms
In Short: We offer products and tools powered by artificial intelligence and similar technologies.
As part of our Services, we provide features powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). These tools are designed to enhance your experience and deliver innovative solutions. The terms in this Privacy Notice apply to your use of these AI Products.
We provide AI Products through third-party providers ("AI Service Providers"), including Google Cloud AI.
Your input, output, and personal information may be shared with and processed by these providers to enable functionality, as described in What Legal Bases Do We Rely On To Process Your Personal Information?.
You must not use AI Products in any way that violates the policies of these providers.
Our AI tools are designed for the following function:
All personal information processed through our AI Products is handled in accordance with this Privacy Notice and our agreements with third parties.
This ensures strong security and protection of your data throughout processing.
In Short: We keep your information only as long as necessary.
We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
When we no longer have a legitimate business need to process your information, we will either delete or anonymize it.
If deletion is not immediately possible (for example, due to backup storage), we will securely store your information and isolate it until deletion can be completed.
In Short: We use security measures to protect your personal information.
We implement appropriate technical and organizational measures to safeguard your personal data.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
You acknowledge that transmitting personal information to and from our Services is at your own risk, and we recommend using secure environments when accessing our Services.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age (or the equivalent age in your jurisdiction), nor do we knowingly sell such personal information.
By using our Services, you confirm that you are at least 18 years old, or that you are a parent or guardian and consent to a minor’s use of the Services.
If we discover that we have collected personal information from a minor, we will deactivate the account and take reasonable steps to delete such data.
If you believe we may have collected data from a child, please contact us at feedback@protexo.ai.
In Short: You may have rights that allow you greater access to and control over your personal information.
Depending on your location (such as the US, EEA, UK, Switzerland, or Canada), you may review, change, or terminate your account at any time.
In some regions, you have rights including:
If automated decisions affect you, we will inform you and provide a way to request human review.
You may also object to the processing of your personal information by contacting us via the details provided in How Can You Contact Us About This Notice?.
We will respond to all requests in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe your data is being processed unlawfully, you may file a complaint with:
If you are located in Switzerland, you may contact:
If we rely on your consent to process your data, you may withdraw it at any time by contacting us via the section How Can You Contact Us About This Notice?.
Withdrawal of consent will not affect the legality of processing before withdrawal or processing based on other lawful grounds.
If you have any questions about your privacy rights, contact us at feedback@protexo.ai.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature that lets you signal your preference not to have your browsing activity tracked.
Currently, there is no uniform standard for recognizing and implementing DNT signals. Therefore, we do not respond to DNT browser signals at this time.
If a standard is established in the future, we will update this Privacy Notice accordingly.
California law requires us to disclose how we respond to DNT signals. As no industry standard exists, we do not respond to such signals.
We recognize and honor Global Privacy Control (GPC) signals.
If your browser or extension supports GPC, we will treat it as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable laws, including the California Consumer Privacy Act (CCPA).
When a GPC signal is detected, we automatically apply your opt-out preference without requiring additional action.
For more information, visit globalprivacycontrol.org.
In Short: Residents of certain US states may have rights regarding their personal information.
If you are a resident of states like California, Colorado, Connecticut, Florida, Texas, and others, you may have rights to access, correct, delete, or obtain a copy of your personal information. You may also have the right to withdraw consent, subject to applicable laws.
For a full list of data we collect, see What Information Do We Collect?.
The table below shows categories of personal information collected in the past 12 months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, address, phone number, IP address, email, account name | No |
| B. Personal Information | Name, contact details, employment, financial info | No |
| C. Protected Characteristics | Gender, age, ethnicity, marital status | No |
| D. Commercial Information | Transaction history, purchase data | No |
| E. Biometric Information | Fingerprints, voiceprints | No |
| F. Internet Activity | Browsing history, search history, interactions | No |
| G. Geolocation Data | Device location | No |
| H. Audio/Visual Data | Images, recordings | No |
| I. Professional Information | Job title, work history | No |
| J. Education Information | Student records | No |
| K. Inferences | User preferences, behavior insights | No |
| L. Sensitive Personal Information | Highly sensitive personal data | No |
We may also collect personal information outside of these categories when you interact with us in the following ways:
Learn more about the sources of personal information we collect in "What Information Do We Collect?".
Learn more about how we use your personal information in "How Do We Process Your Information?".
We may disclose your personal information to service providers under contract. Learn more in "When And With Whom Do We Share Your Personal Information?".
We may use your personal information for internal business purposes such as research and development. This is not considered selling your data.
We have not sold or shared personal information in the past 12 months.
The categories of third parties we share data with can be found under "When And With Whom Do We Share Your Personal Information?".
You may have the following rights:
Additional rights depending on your state:
You can contact us at feedback@protexo.ai.
We honor Global Privacy Control (GPC) signals. Learn more at globalprivacycontrol.org.
We may verify your identity before processing your request and may request additional information if needed.
You may designate an authorized agent, and we may require proof of authorization.
If your request is denied, you may appeal by emailing feedback@protexo.ai.
If denied again, you may contact your state attorney general.
California residents may request details about data shared for marketing purposes once per year.
To make such a request, refer to "How Can You Contact Us About This Notice?".
In Short: You may have additional rights depending on your country of residence.
We collect and process your personal information under the obligations set by Australia's Privacy Act 1988.
This Privacy Notice complies with the requirements of the Privacy Act, including what data we collect, its sources, purposes, and recipients.
If you choose not to provide required personal information, it may affect our ability to:
You have the right to request access to or correction of your personal information. You can do so by contacting us via the section "How Can You Review, Update, Or Delete The Data We Collect From You?".
If you believe your personal information is being processed unlawfully, you may file a complaint with the Office of the Australian Information Commissioner.
In Short: Yes, we update this notice as needed to stay compliant with laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top.
If we make significant changes, we may notify you by posting a notice or contacting you directly.
We encourage you to review this Privacy Notice regularly to stay informed.
If you have any questions or comments, you may contact us via email or post:
Protexo Inc
2810 N Church St PMB 745463
Wilmington, DE 19802-4447
United States
You have the right to access, correct, or delete your personal information.
You may also withdraw consent for data processing, subject to applicable laws.
To make a request, contact us at feedback@protexo.ai.
